Knowledge Base

What is the difference between Reseller and Affiliate?

The difference between a reseller and an affiliate is that the affiliate is selling our services  as an individual or company, usually by just talking about and linking to our site so that customer is completely 100% ours, we have all responsibility for looking after the customer. We then pay a referral or affiliate fee to the person/company that linked to us.

A Reseller retains more control over the customer and provides first line support to the customer, and we support the reseller. In some cases, we may also support the resellers customers. Reseller can generally set their own prices and sell at whatever they like (Except for branded services with an RRP)